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Certified Scrum Master (CSM) by Jeff Sutherland

This highly interactive, two-day training with Jeff Sutherland fully immerses you in Agile principles, practices and the Scrum framework so you can successfully fill the roles of Scrum master or Scrum team member. You'll gain the tools and knowledge you need to unleash the power of the popular Agile methodology in your organization and take (and pass) the online exam to become a Certified Scrum Master. Scrum principles and practices apply to many fields, industries, and organizations. You don’t need to work specifically in IT to benefit from this powerful methodology.

An extremely organized training,- well done! I felt my time was spent efficiently and pleasantly! Thank you both, Jeff and Nicole. - Program manager, Grandvision

Audience: Certified Scrum Master (CSM) Training

You will benefit from Certified Scrum Master  (CSM) training if:

  • You have a basic knowledge of Scrum* 
  • You work in a Scrum team or support Scrum teams
  • You want to improve your organization's overall effectiveness

Achievements Upon Completion

This Certified Scrum Master (CSM) training gives you skills, tools, and knowledge in the following areas:

You will learn:

  • The Agile principles and mindset
  • How to use the Scrum framework and delight your customer
  • The three roles of Scrum and how they interact
  • The purpose of Scrum meetings and how to run them effectively
  • Feedback loops in Scrum, and how to keep learning
  • What product backlog creation and refinement implies
  • How to organize product backlogs
  • How to do agile planning and estimation; short term and long term
  • How to kick start a Scrum team
  • How to create high performing teams

You will gain hands-on experience in:

  • Write user stories
  • Estimation and planning
  • All aspects of a Sprint
  • Work on a Scrum team

You will develop the skills to:

  • Effectively lead or participate as a Scrum master or team member
  • Coach your team to improve in Scrum
  • Solve common organizational problems and pitfalls with Scrum

Additional Information


  • Basic understanding of Scrum  (through independent reading, knowledge exchange with colleagues or completion of the Xebia Academy one-day Scrum Foundation training)

Certified Scrum Master Certification 

Upon successful completion of Certified Scrum Master (CSM) training, you will be able to take (and pass) the online exam to become a Certified Scrum Master (two year membership). The exam and Scrum Master certification are provided by our partner Scrum Alliance.

Should I follow the Certified Scrum Master (CSM) or Professional Scrum Master (PSM) training?