Design Thinking Foundation

An introduction to human-centered design, this one-day Design Thinking Foundation training introduces you to the essentials you need to get started. Through a dynamic, hands-on design challenge, you will "learn by doing" as you gain the tools and knowledge you need to quickly find and define meaningful solutions for your end-users. Working in groups, you will build and receive feedback on a low-fi prototype, inspired and coached by an experienced agile and design-thinking Xebia expert. Learn and experience the design thinking framework in one day, immersed in the world of human-centered design, fast iterations and rapid prototyping. Taught in Dutch or English, this training was created especially for those new to human-centered design, so no prior experience is required.
"Design Thinking changed my perspective and helped me understand how to create solutions that my customers need." - Scrum team member

Is Design Thinking Foundation training right for me?

  • Yes - if you are an entrepreneur, intrapreneur, innovator, executive, team member
  • Yes - if you help others innovate
  • Yes - if your role is product manager, product owner, Scrum Master, business analyst, customer journey expert, UX expert, solution architect, sales, innovation, or marketing manager
  • Yes - if you want to quickly find and test solutions that add value for your end-users

What will I achieve by completing this training?

You will learn:

  • How human- centered design works
  • How to create innovative, effective, and sustainable solutions

You will gain hands-on experience in:

Implementing design thinking techniques, such as:

  • Point-of view definitions
  • Interview techniques
  • Personas
  • Customer journey maps
  • Storytelling
  • Creativity-enhancing techniques (e.g. brainstorming)
  • Building a low-fidelity prototype

You will develop the skills to:

  • Understand and explain the why, what and how of design thinking
  • Develop empathy with your customers
  • Design better solutions
  • Get started with your first design-thinking experiment 
  • Understand your customers better